Privacy Policy

At Sir Galactic Production, we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

We may collect the following types of information:

Contact information (name, email, phone number)
Project details and creative requirements
Communication preferences
Website usage data and analytics

How We Use Your Information

To respond to inquiries and provide services
To communicate about projects and updates
To improve our services and website experience
To send promotional materials (with your consent)

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored securely and only accessible to authorized personnel.

Terms of Service

By engaging our services, you agree to the following terms and conditions that govern our professional relationship.

Service Agreement

All projects require a signed contract and deposit
Project timelines are agreed upon in writing
Changes to scope may affect pricing and deadlines
Final payment is due upon project completion

Intellectual Property

Upon full payment, clients receive usage rights to the final delivered content. Sir Galactic Production retains the right to:

Showcase work in portfolio and promotional materials
Use project footage for reels and demonstrations
Credit ourselves in any public displays of the work

Cancellation Policy

Cancellations must be made in writing. Deposits are non-refundable. Cancellations within 7 days of scheduled production may incur additional fees.

Professional Standards

Sir Galactic Production is committed to maintaining the highest standards of professionalism and ethical conduct in all our work.

Our Commitments

Deliver high-quality work that meets industry standards
Maintain clear and timely communication
Respect client confidentiality and NDAs
Provide honest timelines and realistic expectations
Stand behind our work with satisfaction guarantees

Client Responsibilities

Provide clear project briefs and requirements
Submit feedback and revisions in a timely manner
Ensure all necessary permissions and releases
Make payments according to agreed schedule

Questions About Our Policies?

If you have any questions or concerns about our policies, please don't hesitate to contact us.

Company Policy